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Frequently Asked Questions
Have a roofing or siding question? We have the answer. Still not sure? Give us a call.
What types of roofing services do you offer?
We provide full roof replacements, roof repairs, thorough inspections, 24/7 emergency roofing, plus siding and seamless gutter installation and repair. We work on both residential and commercial properties, approaching every job — large or small — with the same care, proven methods, and high-quality materials.
Do you offer free inspections or estimates?
Yes. We offer free estimates and free insurance assessments so you can understand your roofing needs without any financial commitment upfront. We inspect your roof, identify any damage, explain our findings clearly, and give honest recommendations without pressure.
Can you help with insurance claims after storm damage?
Absolutely. We work with all major insurance companies and walk homeowners through the claims process after storm damage. From the initial inspection to final repairs, we document the damage, meet with adjusters when needed, and make sure all necessary information is submitted properly.
What certifications and licenses do you hold?
We are fully licensed and insured. We hold an unlimited Alabama Homebuilders License and an Alabama General Contractor Roofing License for commercial work. We are an Owens Corning Preferred Contractor, Fortified Wise Roofing Contractor Certified, Airvent Certified, A+ BBB accredited, and a member of the Morgan County Home Builders Association.
How quickly can you respond to emergency roofing issues?
We offer 24/7 emergency service for leaks, storm damage, and structural concerns. When you call, our team acts quickly to assess the situation and put temporary or permanent solutions in place to prevent further damage.
What makes your company different from other contractors?
Clear communication and client education at every stage. We make sure you understand your options, the materials being used, and the overall process. We focus on quality craftsmanship and long-term solutions rather than quick fixes, from the first call to the final inspection.
Do you offer warranties on your work?
Yes. Every new roof installation comes with our 5-year labor warranty, and many of the materials we use carry manufacturer warranties for added protection. We explain all warranty details so you know exactly what is covered.
What types of materials do you use for roofing projects?
We use high-quality materials from reputable manufacturers, including Owens Corning. We offer 3-tab, dimensional (architectural), and modified bitumen options and guide you through the selection based on your budget, style, and long-term goals — all designed to stand up to the North Alabama climate.
Can you handle projects beyond roofing?
Yes. We install and repair siding, soffit, and fascia, and we install and repair seamless gutter systems that protect your home from water damage. Offering a full range of exterior services means every part of your exterior works together.
How much will a new roof cost?
The cost of a new roof depends on the roofing material you choose, the size and pitch of the roof, the number of layers being removed, and other factors. Contact us for a free, detailed written estimate.
How can a homeowner recognize when a roof system has problems?
Warning signs include excess granules or shingles on the ground, missing or curled shingles, wind damage, water stains on ceilings, and light showing through in the attic. If you are unsure whether you need a repair or a replacement, call us for a free assessment.
Why should I replace my roof with shingles instead of metal roofing?
Asphalt shingle roofs typically last 20 to 30 years. Exposed-fastener metal roofs rely on rubber grommets around every screw; when those grommets deteriorate and are not replaced, water can leak through. Without regular screw maintenance, a metal roof can leak more easily than a well-installed shingle roof.
How many years of experience do you have?
Boxwood Roofing and Restoration was founded in 2017, and our team brings over two decades of combined experience in the roofing and insurance industries.
Are you family and locally owned?
Yes! We are a family-owned and locally operated business based in Hartselle, serving Morgan County and the surrounding areas.
Do you offer financing?
Yes. We offer home improvement financing through Regions Bank, with several plans to choose from. You can prequalify online with a soft credit pull — see our Financing page for plans, terms, and how to apply.
What forms of payment do you accept?
We accept cash, check, Visa, MasterCard, Discover, and American Express. Financing is also available through Regions Bank.
How do I get started with a project?
Call us or send a request to schedule your free estimate or inspection. During the first visit we assess your property, discuss your needs, and give you a clear plan tailored to your goals — then guide you through each step.
Questions about a specific service?
(256) 754-8700Ready to get started?
Get a free estimate — we respond fast, usually the same day.

