Privacy Policy

Who we are

Boxwood Roofing and Restoration LLC ("Boxwood", "we", "us") is a family-owned roofing, siding, and gutter contractor based in Hartselle, Alabama. This policy explains what information we collect through https://www.boxwoodroofing.com, how we use it, and the choices you have.

Information you give us

When you request a free estimate or inspection, or send us a note, we collect what you enter in the form: your name, phone number, ZIP code, the service you need, any project details you share, and your email address if you choose to provide it. If you call us, we keep the details you give us so we can schedule and complete your project.

How we use it

• To contact you about your request and schedule an inspection or estimate.
• To prepare estimates, complete the work, and follow up afterward.
• To help with your insurance claim when you ask us to — for example, sharing photos and damage documentation with your insurance adjuster.
• To keep normal business records and improve our service.

We do not sell your personal information, and we do not use it for anything unrelated to your project.

Information collected automatically

Like most websites, we collect basic usage data such as pages viewed, approximate location, how you found us, device type, and actions like tapping our phone number or starting the estimate form. We use Vercel Web Analytics and Speed Insights for this, along with Google Tag Manager and Google Analytics, which may use cookies. This data helps us understand what is useful on the site and is not used to identify you personally.

Who we share it with

• Service providers that help us run the business — our website host, analytics provider, and the customer management system that receives estimate requests — only so they can do that work for us.
• Your insurance company or adjuster, when you ask us to help with a claim.
• Anyone we are legally required to share it with.

Financing

Financing is provided by Regions Bank, not by Boxwood. When you prequalify or apply through the links on our Financing page, you share your information directly with Regions Bank on its own website, and its privacy policy applies. Regions Bank may let us know the result of your prequalification so we can help with next steps.

Text messages (SMS)

If you give us your mobile number and agree to receive text messages — for example through the chat on this website — we use it only to communicate with you about your inquiry, estimate, appointment, or project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, except service providers that deliver our messages on our behalf.

Retention and security

We keep your information for as long as we need it to serve you, honor our warranties, and keep normal business records. We use reasonable safeguards to protect it, though no method of sending or storing information online is completely secure.

Your choices

You can ask us to correct or delete the information you have given us, or to stop contacting you, at any time. Call us at (256) 754-8700 or send a message through our contact form and we will take care of it.

Children

Our services are for homeowners and property owners. This site is not directed to children, and we do not knowingly collect information from anyone under 13.

Changes

If we update this policy, we will post the new version here and change the date at the top of this page.

Contact

Boxwood Roofing and Restoration LLC · 415 Spring Valley Rd, Hartselle, AL 35640
(256) 754-8700· info@boxwoodroofing.com· Contact form